Returns & Refund Policy

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to camo, 88 B Amerjee Building Mhow that is responsible for your information under this Return & Refund Policy.
• Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.
• Service: refers to the service provided by camo as described in the relative terms (if available) and on this platform.
• Website: camo’s site, which can be accessed via this URL: www.camo.co.in
• http://www.camo.co.in You: a person or entity that is registered with camo to use the Services.

Thanks for shopping at camo. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at camo. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at camo, you agree to the terms set forth below along with camo’s Privacy Policy.

If there’s something wrong with the product you bought, or if you are not happy with it, you have to issue a refund and return your item.

• If you would like to return a product, the only way would be if you follow the next guidelines:
• The product has to be in the packaging we sent in the first place.
• The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.

Refunds

We at camo commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that camo is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. our refund may take a couple of days to process but you will be notified when you receive your money.

Shipping

above, we will proceed to issue a refund of your purchase. our refund may take a couple of days to process but you will be notified when you receive your money.

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Last updated on Apr 19th 2023

CAMO believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• CAMO does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
• In case of any Refunds approved by the CAMO, it’ll take 6-8 days for the refund to be processed to the end customer.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

• Via Email: Marketing.camoindia@gmail.com
• Via Phone Number:+91 8854948988